Terms and Conditions for WinSpirit Casino Australia

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our website or services.

1. General

1.1. Agreement:

These Terms constitute a legally binding agreement between you and WinSpirit Casino Australia .

1.2. Amendments:

We reserve the right to amend these Terms at any time. Any changes will be posted on this page and will become effective immediately upon posting. It is your responsibility to review these Terms regularly. Your continued use of the website after any changes signifies your acceptance of the updated Terms.

1.3. Governing Law:

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction where WinSpirit Casino Australia is licensed, without regard to its conflict of law principles.

2. Your Account

2.1. Eligibility:

  • You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
  • You must be legally capable of entering into binding contracts.
  • You must not be a resident of a jurisdiction where online gambling is prohibited.
  • Employees of WinSpirit Casino Australia , its licensees, distributors, wholesalers, affiliates, subsidiaries, and advertising, promotion, or other agencies, are not eligible to participate in the games.

2.2. Account Registration:

  • To use our services, you must register for an account by providing accurate and complete personal information, including your full name, date of birth, address, email, and telephone number.
  • You warrant that all information provided during registration is true, accurate, and up-to-date.
  • You may only open one account with WinSpirit Casino Australia . Multiple accounts are strictly prohibited and may result in the suspension of all accounts and confiscation of winnings.

2.3. Account Security:

  • You are solely responsible for maintaining the confidentiality of your winspirit casino australia login details (username and password).
  • You must not share your account details with any third party.
  • You are responsible for all activities that occur under your account. Notify us immediately at support.winspirit@winspiritcasinoaustralia.com if you suspect any unauthorized use of your account.

2.4. Verification:

  • We are required to conduct "Know Your Customer" (KYC) checks to verify your identity, age, and address.
  • We may request documentation such as a passport, driver's license, utility bill, or bank statement.
  • Failure to provide requested documentation may result in account suspension, restriction of deposits/withdrawals, or permanent closure of your account.

2.5. Account Closure:

  • You may close your account at any time by contacting Customer Support.
  • We reserve the right to close or suspend your account at our discretion, for reasons including but not limited to breach of these Terms, suspected fraud, illegal activity, or non-compliance with regulatory requirements.

3. Deposits and Withdrawals

3.1. Deposits:

  • You can deposit funds into your account using various payment methods available on our website.
  • You agree that you will only use payment methods for which you are the authorized account holder.
  • All deposits must be made for the purpose of playing games on our website.
  • Minimum and maximum deposit limits may apply, as specified on our website.

3.2. Withdrawals:

  • Withdrawals will be processed using the same method as the deposit, where possible.
  • All withdrawal requests are subject to our internal review and verification procedures, including KYC checks.
  • Minimum and maximum withdrawal limits may apply, as specified on our website.
  • We reserve the right to delay or stop any withdrawal until your identity and eligibility are fully verified.
  • Funds from "no deposit" bonuses or free spins may be subject to specific withdrawal limits and wagering requirements, as detailed in the bonus terms.

3.3. Anti-Money Laundering (AML):

  • We operate under strict AML regulations. All transactions are monitored for suspicious activity.
  • Any funds suspected to be associated with illegal activities will be reported to the relevant authorities, and your account may be frozen or closed.

4. Games and Betting Rules

4.1. Acceptance of Bets:

  • A bet is not accepted until it has been validated and confirmed by our system.
  • You acknowledge that all results are determined by a Random Number Generator (RNG), ensuring fairness (unless stated otherwise for specific live dealer games).

4.2. Misuse and Fraud:

  • Any form of collusion, cheating, use of bots, or exploiting system errors or vulnerabilities is strictly prohibited.
  • If we suspect such activities, we reserve the right to void bets, confiscate winnings, freeze accounts, and report to relevant authorities.

4.3. Errors and Malfunctions:

  • In the event of a system malfunction, error in game software, or human error, we reserve the right to void any affected bets and winnings.
  • If funds are credited to your account due to an error, it is your responsibility to inform us immediately. Such funds will be removed from your account.

5. Bonuses and Promotions

5.1. Bonus Terms:

  • All bonuses and promotions are subject to specific terms and conditions, which will be published alongside the offer.
  • These terms may include wagering requirements, maximum bet limits, game restrictions, and expiry dates.
  • It is your responsibility to read and understand the bonus terms before accepting any offer.

5.2. Abuse of Bonuses:

We reserve the right to cancel any bonus or winnings obtained through bonus abuse, which includes but is not limited to:

  • Opening multiple accounts to claim bonuses.
  • Betting strategies solely designed to fulfill wagering requirements with minimal risk.
  • Collusion or syndicate play.

We may also close accounts found to be abusing bonus offers.

6. Responsible Gambling

6.1. Policy Adherence:

We are committed to responsible gambling and encourage you to play responsibly. Please refer to our Responsible Gambling Policy for full details on tools and support available.

6.2. Self-Exclusion:

If you opt for self-exclusion, you agree not to attempt to open a new account during the exclusion period. Any attempt to circumvent self-exclusion may result in the permanent closure of new accounts and confiscation of funds.

7. Intellectual Property

7.1. Ownership:

All content on winspirit casino australia .com, including text, graphics, logos, images, game software, and trademarks, is the property of WinSpirit Casino Australia or its licensors and is protected by intellectual property laws.

7.2. Limited License:

You are granted a limited, non-exclusive, non-transferable license to access and use the website and services for personal, non-commercial entertainment purposes only.

8. Limitation of Liability

8.1. No Guarantees:

We do not guarantee that the website or services will be error-free, uninterrupted, or free from viruses or other harmful components.

8.2. Indirect Damages:

To the maximum extent permitted by law, WinSpirit Casino Australia shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, data, or other intangible losses, arising out of or in connection with your use of our services.

8.3. Maximum Liability:

Our maximum aggregate liability to you for any claim arising out of or relating to these Terms or your use of our services shall not exceed the amount of funds you have deposited into your account in the six (6) months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless WinSpirit Casino Australia , its directors, employees, partners, and service providers from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

  • Your breach of these Terms.
  • Your violation of any law or the rights of a third party.
  • Your use of the services.

10. Complaints and Disputes

10.1. Customer Support:

If you have any complaints or concerns, please contact our Customer Support team at support.winspirit@winspiritcasinoaustralia.com. We aim to resolve issues promptly and fairly.

10.2. Internal Dispute Resolution:

We have an internal complaints procedure. If you are not satisfied with the resolution provided by Customer Support, you may escalate your complaint to a higher level of management.

10.3. External Dispute Resolution:

If you remain dissatisfied after exhausting our internal complaints procedure, you may have the right to refer your complaint to an independent dispute resolution service or the relevant licensing authority, as specified by our license.

11. Miscellaneous

11.1. Severability:

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

11.2. Entire Agreement:

These Terms, together with our Privacy Policy, Cookie Policy, and Responsible Gambling Policy, constitute the entire agreement between you and WinSpirit Casino Australia regarding your use of our services.

11.3. Assignment:

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations without restriction.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: support.winspirit@winspiritcasinoaustralia.com